DataON delivers a superior customer experience for service and support. We exclusively specialize in Microsoft hybrid cloud solutions and our support team are Microsoft experts.
Our customers get white glove treatment with one single point of contact and a team that will work with you until your IT issue is resolved. No more going through the runaround with OEM tier one, tier two, and tier three support or being handed off to another department. None of our customers fall between the cracks.
DataON Standard Technical Support
DataON includes troubleshooting and resolution with all hardware solutions. We also include three-year warranty and maintenance, and next-day replacement parts delivery,
DataON Premium Support for Integrated Systems for Azure Stack HCI
Premium Support is included with all DataON Integrated Systems and includes everything under Standard Support plus sixteen hours of customer deployment services.
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DataON Extended Warranty and Additional Support
We can work with you to extend your DataON hardware warranty beyond the original warranty period. Additional support services are also available to help you with your Microsoft hybrid cloud deployment.
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